Company Profile · 2026
Technology Solution Provider
Design. Supply. Integrate. Support.
A Dubai-based technology solution provider for organisations that need infrastructure, networks, software and AI to work as one.
Telenova specialises in software, IT infrastructure, networking, AI integration and end-to-end technology solutions. We help organisations design, source, deploy, integrate and support the technology they need to operate and scale — in the UAE and internationally.
We don’t simply sell technology. We deliver solutions.
A licensed solution provider, established in Dubai
TeleNova Solution FZ-LLC is a Free Zone Limited Liability Company registered with the Dubai Development Authority (Reg. No. 103486), licensed for Software and Telecommunication & Network activities. Our engineering team brings more than 25 years of experience.
Consult, design, source, deploy, integrate, support
We take ownership of a technology requirement from first assessment through architecture, procurement, implementation, systems integration and ongoing 24/7 support.
Enterprises, institutions and growing businesses — globally
Organisations in the UAE and around the world that need infrastructure, networks, software and AI delivered as a coherent, supported environment rather than a list of products.
One accountable partner across the technology stack
Infrastructure, networking, software and AI are planned together, so the result is an environment that works as one and can be maintained over time.
Formally established. Properly licensed. Based in Dubai.
Corporate facts are taken from the Certificate of Incorporation, the current Commercial License issued by the Dubai Development Authority, and the company’s audited financial statements.
Dubai, United Arab EmiratesTechnology Solution Provider — not a product reseller.
Reselling moves a product from a price list to an invoice. Solution delivery starts with the business requirement and takes responsibility for the outcome: architecture, sourcing, deployment, integration and support. Servers, storage and network equipment are components of that outcome — not the offer itself.
Product resale
Telenova solution delivery
Accountable for the outcome
One partner owns the requirement from assessment to acceptance, so the pieces fit together.
Vendor-independent
Hardware and software are selected to fit the architecture and the budget — not the other way round.
Built to be supported
Environments are documented and handed over with an agreed support model, not just a delivery note.
Telenova capability framework
Five capability pillars, delivered through one solution lifecycle and grounded in the company’s licensed activities. A typical engagement combines two or more pillars.
Technology Solutions
Requirement-led design and delivery across the stack.
- Technology consultancy
- Solution architecture
- Technology sourcing
- Systems integration
- Software & digital solutions
IT Infrastructure
Compute, storage and data centre foundations.
- Enterprise servers
- Storage systems
- Backup infrastructure
- Virtualisation
- Data centre infrastructure & upgrades
Network Solutions
Enterprise networking and connectivity.
- Network design
- Network infrastructure & deployment
- Connectivity solutions
- Network integration
- Infrastructure optimisation
AI Integration
Redesigning workflows and systems around AI.
- AI readiness assessment
- Workflow & process redesign
- Systems redesign for AI
- AI-ready infrastructure
- Deployment & operation
Support Services
Keeping the environment running, 24/7.
- 24/7 technical support
- SLA-based service levels
- System & network support
- Maintenance & troubleshooting
- Deployment support
Enterprise infrastructure, delivered as a solution.
From a single deployment to a complete enterprise environment, Telenova supports customers from requirement assessment through design, sourcing, deployment, integration and support — so compute, storage, backup and virtualisation arrive as one working platform.
Infrastructure deployment
Solution categories
- Compute & servers
- Storage
- Backup
- Virtualisation
- Networking
- Data centre infrastructure
How we engage
- Requirement assessment
- Capacity & growth planning
- Infrastructure design
- Sourcing & deployment
- Infrastructure integration
- Infrastructure support
Networks designed for the business they carry.
Enterprise networking and connectivity delivered under the company’s licensed Telecommunication and Network activities: architecture, infrastructure, deployment, integration with existing environments and ongoing support.
Network architectureNetwork architecture
Core, distribution and access design sized for current load and planned growth.
Network infrastructure
Switching, routing, wireless and structured cabling specified as one bill of materials.
Connectivity solutions
Site, branch and data centre connectivity aligned with carrier and service options.
Deployment & integration
Staged roll-out, migration from legacy segments, integration with security and systems.
Network support
Monitoring hand-over, troubleshooting and maintenance after go-live — 24/7 where contracted.
Infrastructure optimisation
Performance review, capacity adjustments and lifecycle upgrades.
Software that fits the infrastructure it runs on.
Under its licensed Software activities, Telenova provides consultancy, development, integration and support — typically alongside infrastructure and network work, so applications, platforms and systems are planned as one stack.
Technology solution stack
Software & digital solutionsSoftware consultancy
Requirement analysis, options assessment and technology selection.
Software development
Custom applications and integrations scoped to the agreed architecture.
Systems integration
Connecting applications, data and infrastructure into one environment.
Technical support
Post-deployment support and maintenance for delivered solutions.
We redesign workflows and systems around AI — for any business.
AI integration is part of Telenova’s core business. We assess how an organisation works today, redesign its workflows and systems to use AI where it adds measurable value, and integrate AI capabilities with the infrastructure, networks and software the business already runs — then support the result in operation.
AI integrationWorkflow & process redesign
Re-engineering business workflows — approvals, service requests, document handling, reporting — so AI handles routine steps and people handle decisions.
Systems redesign for AI
Restructuring applications, data flows and integrations so AI services can read, act and report safely within existing business systems.
AI assistants & automation
Deploying AI assistants, agents and automation for customer service, operations, finance and IT — integrated with the tools teams already use.
AI-ready infrastructure
Compute, storage and network environments sized for AI workloads, with data governance, security and 24/7 support built in.
Six stages. One accountable partner.
Every Telenova engagement follows the same lifecycle, whether it is a single infrastructure deployment, an AI integration programme or a complete enterprise environment. Sourcing and deployment sit in the middle of the process — never at the start.
Understand the business and technical requirements, constraints and growth plans.
Requirement briefDevelop the appropriate technology architecture and solution, with acceptance criteria.
Solution architectureSelect and procure the required technology, software and infrastructure as a coordinated set.
Bill of materialsImplement the solution in the customer’s environment — installation, configuration, testing.
Commissioned environmentConnect infrastructure, applications, networks, AI services and systems into one working whole.
Integrated systemsProvide ongoing technical support, maintenance and optimisation under agreed service levels.
Support agreementSingle point of accountability
One Telenova team owns the requirement from first conversation to steady-state support — including vendor coordination.
Hand-over at every stage
Each stage closes with a documented output the customer can review and approve before the next begins.
Support planned from the start
The support model and service levels are defined during design, so the environment is built to be operated — not just delivered.
Selected for the architecture, not the other way round.
Telenova is an independent solution provider. We design and deliver solutions using established enterprise hardware and software platforms, sourced from the vendor ecosystem that fits each architecture. The categories below describe the technology landscape we design, deploy and support within.
Servers & compute
Enterprise, rack and tower server platforms for general-purpose, virtualised and AI workloads.
Storage & backup
Primary storage, backup targets and data protection platforms.
Networking
Switching, routing, wireless and connectivity platforms.
Virtualisation & platforms
Hypervisor and platform software for consolidation and resource efficiency.
Software & AI services
Application, integration, operations and AI platforms aligned with the solution stack.
Hardware platforms we deploy
Telenova builds solutions on hardware from manufacturers including Cisco, HPE, Fujitsu and Gigabyte, selected for each design. We are vendor-independent: these names indicate the platforms we work with, not a partnership or reseller relationship. Our recommendation is driven by the customer’s requirement, not by a vendor programme.
Advanced digital infrastructure — built on the same delivery discipline.
Beyond its core technology solutions, Telenova pursues advanced initiatives in digital assets and distributed-ledger infrastructure. They are delivered the same way as any other solution — requirement first, architecture second, technology third — and complement, rather than replace, the company’s primary identity as a technology solution provider.
Web3 & blockchain
Distributed-ledger technology assessed and applied where it solves a real business requirement.
Digital asset infrastructure
The infrastructure, networking and software foundations that digital asset platforms depend on.
Tokenisation & RWA
Technology design for tokenised and real-world-asset platforms, within the applicable regulatory framework.
Digital asset infrastructureWhere emerging technology sits in the framework
- Primary identity: technology solution provider
- Delivered through the same six-stage lifecycle
- Built on the same infrastructure, network, software and AI capabilities
- Positioned as forward-looking capability for customers planning digital transformation
Solutions for the sectors that run on technology.
Telenova’s solutions apply wherever infrastructure, networks, software and AI need to be designed and supported as one environment — for organisations in the UAE and internationally.
Headquartered in Dubai · global coverageFinancial services
Resilient infrastructure, segmented networks, AI-enabled operations and supported platforms for banks and financial institutions.
Government & semi-government
Procurement-ready solution delivery with documented architecture and service-level support.
Technology companies
Compute, storage, connectivity and AI infrastructure for platforms that need to scale predictably.
Real estate
Building, campus and office technology infrastructure delivered and maintained.
Retail
Multi-site connectivity, back-office infrastructure, application integration and AI-assisted operations.
Hospitality
Guest-facing and back-of-house networks and systems, delivered and maintained for continuous operation.
Professional services
Secure, well-supported office infrastructure, business applications and AI-enabled workflows.
SMEs
Right-sized infrastructure, software and AI with a clear path to grow.
Enterprise organisations
Complete environments — data centre, network, software, AI and support — under one delivery model.
Five reasons organisations choose a solution partner over a supplier.
How Telenova is set up to work.
Solution first
We focus on solving the customer’s business and technology requirements rather than simply selling products.
End-to-end delivery
From consultation and architecture to sourcing, deployment, integration and support — one accountable team.
Multi-technology approach
Solutions combine infrastructure, networking, software, AI and supporting technologies as required.
Dubai-based, global reach
Headquartered in Dubai and licensed by the Dubai Development Authority, serving organisations in the UAE and internationally.
Long-term technology partnership
The relationship extends beyond deployment through 24/7 support, SLA-based service levels and ongoing technology services.
The customer journey, stage by stage.
What happens at each stage of the lifecycle, and what the customer receives. The same structure applies to a single deployment, an AI integration programme or a multi-site roll-out.
Understand business goals, technical requirements and operational constraints. Review the existing environment.
Requirement summary and scope.
Design the appropriate solution and technical architecture; define standards, sizing, service levels and acceptance criteria.
Solution design and proposal.
Select and procure the required technology components — hardware, software, network and AI services — as one coordinated set.
Bill of materials and delivery schedule.
Install, configure and test the solution in the customer’s environment with minimal disruption.
Commissioned environment and test results.
Connect systems, infrastructure, software, AI services and networks; migrate and validate data and services.
Integrated environment and documentation.
Provide ongoing support under the agreed SLA; maintain, optimise and plan upgrades and capacity.
Support agreement and review cadence.
24/7 support, backed by service-level agreements.
Delivery does not end at hand-over. Telenova provides round-the-clock technical support for its clients and projects, with SLA-based service levels, defined support hours and escalation paths agreed for each environment — so the infrastructure, networks, software and AI solutions we deliver stay available and supported.
Support operationsBusiness hours
Support during agreed working hours for standard environments and non-critical systems.
- Remote and on-site support
- Ticketing, email and phone
- Scheduled maintenance windows
Extended hours
Extended daily and weekend coverage for operations that run beyond the standard working day.
- Priority response for business-critical systems
- Proactive monitoring hand-over
- Named escalation contacts
24/7
Round-the-clock support for mission-critical infrastructure, networks and AI-enabled operations.
- 24/7 incident response
- Continuous monitoring and alerting
- Defined response and resolution targets
Registered, licensed and independently audited.
The credentials procurement, compliance and banking teams ask for first.
Audited financial summary
| AED | FY2024 | FY2025 |
|---|---|---|
| Revenue | 48,104,068 | 62,012,989 |
| Gross profit | 17,242,135 | 20,297,570 |
| Gross profit margin | 36% | 33% |
| Profit before tax | 12,348,551 | 13,415,476 |
| Net profit after tax | 11,270,931 | 12,241,833 |
| Total equity (31 December) | 13,413,860 | 27,648,562 |
Year-on-year revenue growth of approximately 29%. Source: audited financial statements for the years ended 31 December 2024 and 31 December 2025, prepared under IFRS and audited by an independent UAE auditor.
A technology partner for the next transition.
The infrastructure, network, software and AI foundations Telenova delivers today are the same foundations organisations will need as they move towards AI-native operations, cloud and hybrid platforms, stronger cyber-security postures and digital asset infrastructure. Telenova intends to support that transition as a solution partner — extending its delivery model as customer requirements and technology develop.
Future directionAI-native operations
From integrating AI into existing workflows today to organisations designed around AI agents, data and automation from the ground up.
Cloud & hybrid platforms
Infrastructure designed to integrate with cloud platforms where that is the right architecture.
Cyber-security
Security built into network, infrastructure and AI design, with specialist partners where required.
Digital infrastructure & digital assets
Data centre, connectivity and platform foundations for digital services, including distributed-ledger and digital asset platforms (see page 12).
Start with the requirement. We’ll take it from there.
For solution enquiries, tenders, support agreements and partnership discussions.
Technology support